Privacy

What this site collects

One thing: the email address you type into the early-access field, if you type one. We store the address and the date. We use it once, to tell you the day the app is in the stores. There is no analytics script, no advertising pixel and no cookie banner, because there are no cookies to consent to.

What the app collects

A licence plate, so a message has somewhere to go. A phone number or an Apple or Google account, so you can sign in and so a claimed plate belongs to somebody. Documents you upload to claim a plate, which are checked and then kept only as long as the claim needs them. The messages you send and receive.

What is never shown to the person messaging you

Your name, your phone number, and where you have been. A sender sees the plate and nothing else. A masked call routes through a number that belongs to neither of you, and neither side sees the other’s number.

Location

Nearby needs a rough location to work out which drivers are within three kilometres of a broadcast. That position is used to deliver the broadcast and is not kept as a history of where you have been.

Who else sees it

Payments go through Stripe. Phone verification and masked calls go through Twilio. Push notifications go through Apple and Google. Each of those sees only what it needs to do its job. We do not sell anything to anybody, and there is no third-party tracking in the app or on this site.

Your rights

Under the GDPR you can ask for a copy of what we hold, ask for it to be corrected, or ask for it to be deleted, and we have to do it. Deleting your account deletes your plates, your threads and your documents. Write to privacy@replyte.com and we will answer.

Still to be written

Retention periods in days, the named data controller and its registered address, the full list of sub-processors, and the supervisory authority you can complain to. Those are the parts that need a lawyer rather than an engineer, and leaving them blank is more honest than guessing at them.